How to order milk for your hospital or facility
Please complete the steps below to place your order. If you have any questions about the process, call us at 303.869.1888.
To receive donor human milk for your hospital:
- Complete the Hospital Information Form
- This form must be completed prior to receiving milk.
- It can be filled out online here.
- The form includes payment information, which will be kept on file for all future orders.
- Establish a purchase order system
- Orders can be placed by the unit staff or the purchasing department at the hospital by calling Mothers’ Milk Bank at 303.869.1888, faxing the order to 303.839.7336, or by placing an online order.
- The type of milk desired and the number of bottles must be indicated on the purchase order.
Once you have completed the two steps above, future orders may be placed using our online ordering system here. Orders can also be emailed to orders@rmchildren.org.
We cannot always guarantee that milk will be available; please call 303.869.1888 to confirm the status of your order.
Courier
- Available for addresses within the Denver Metro Area
- Delivery to Fort Collins, Loveland, Greeley, Colorado Springs, etc. is also possible. Please call 303.869.1888 for a quote.
- Standard courier fee is added to the cost of the milk
Shipping
- Available milk is shipped Monday through Thursday with next-day delivery
- Next-day orders must be placed before 1 pm MST
- Standard shipping fees are added to the cost of the milk
- Mothers’ Milk Bank cannot ship to the states of New York or Maryland due to local tissue licensing requirements
Once the milk is purchased, it is the hospital’s responsibility to dispense it to patients as they see fit. Mothers’ Milk Bank does charge a tissue processing fee for the milk, which covers some of the costs associated with the screening of the donors and processing of the milk. The hospital is responsible for paying this fee. Mothers’ Milk Bank cannot charge patients individually while they are receiving the milk from the hospital.
For current processing fees, please call 303.869.1888.
If patients need milk after being discharged, they can contact Mothers’ Milk Bank directly to make arrangements.
Depending on availability, Mothers’ Milk Bank provides the following types of milk to hospitals:
| Milk Type | Ounces Per Bottle | |
|---|---|---|
| Term (20 cal/oz) | 4 oz/bottle (2 oz/bottle available upon request) | |
| High Calorie (22 cal/oz) | 4 oz/bottle | |
| Non-Dairy | 4 oz/bottle | |
| Pre-Term | 2 oz/bottle | |
| Early Full Term | 2 oz/bottle | |
| Non-Fat* | 2 oz/bottle or 4 oz/bottle |
*3-4 business day lead time required for non-fat milk
We cannot guarantee the availability of milk at any given time, regardless of type requested. The availability of milk is dependent upon many factors that are often out of our control, including when our donors decide to drop off their milk and the results of the testing we do on the milk to ensure its safety. We do our best to prioritize milk for the babies who need it most.
If you have any questions regarding the types of milk available, please contact us at 303.869.1888.
Click here for information on handling human milk in the hospital.
Donor human milk is not returnable after purchase. If you receive any damaged product, please report to Mothers’ Milk Bank within 48 hours of delivery.
Human Milk Makes a Difference
Donor human milk is something every hospital has the opportunity to provide to protect their most vulnerable patients.
One 24-week gestation baby girl named Casey did so well on donor milk that she was able to go home to Western Colorado after a shorter than normal hospital stay. Having donor human milk at our hospital is helping to save lives every day.
– David Horst, MD, Neonatal Perinatal Medicine, Rocky Mountain Hospital for Children